At JAIS IMPORT EXPORT HOUSE, we are committed to ensuring timely and efficient delivery of your orders. Please review our shipping policy for details on processing, delivery, and tracking.
1. Order Processing
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- Once processed, you will receive an email confirmation with tracking details.
2. Shipping Methods & Delivery Time
- We offer standard and express shipping options.
- Estimated delivery time:
- Standard Shipping: 5-10 business days
- Express Shipping: 2-5 business days
- Delivery times may vary due to location, courier delays, or unforeseen circumstances.
3. Shipping Charges
- Shipping charges are calculated at checkout based on weight, location, and selected shipping method.
- Free shipping may be available on select orders or promotions.
4. International Shipping
- We offer worldwide shipping to most countries.
- International orders may be subject to customs duties, taxes, and other fees, which are the responsibility of the customer.
- Delivery times for international orders may vary depending on customs processing.
5. Order Tracking
- Once shipped, a tracking number will be provided via email.
- You can track your order on our website or the courier’s tracking portal.
6. Delayed or Lost Shipments
- If your order is delayed beyond the estimated delivery time, please contact us for assistance.
- JAIS IMPORT EXPORT HOUSE is not responsible for lost packages due to incorrect shipping addresses provided by customers.
7. Damaged or Missing Items
- If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with photos and details.
- We will investigate and provide a suitable resolution, which may include a replacement or refund.
8. Contact Us
For any shipping-related queries, please reach out to us: 📧 Email: vk21071981@gmail.com
📞 Phone: 9810141502
